Emails are sent to you throughout the booking process, they allow you not to miss any important information about your files but also the connectivity between your different software.
Introduction:
Backyou sends emails to your clients, staff and yourself throughout the booking process. Their purpose is to ensure that all parties have the information they need at the right time. The emails can be triggered by an action from you or your client. It can also be triggered after a delay, a period of significant inactivity or late payment, for example, without any intervention on your part. In many situations, you have the option of not notifying the client, or of personalizing the email. So it's vital to have some knowledge of these emails.
| _CLIENT_ | First and last name of client |
| _HOTEL_ | Venue name |
| _PRICE_ | Price |
| _CHECKIN_ | Start date of stay |
| _CHECKOUT_ | End date of stay |
| _DATE_ | Adjusted according to context |
| _REF_ | File reference |
| _OLD_CHECKIN_ | Previous check-in date |
| _OLD_CHEKOUT_ | Previous check-in date |
| _DUE_DATE__ | Due date of the next installment |
| _PERIOD_ | Period of inactivity after which a client is anonymized |
| _PHONE_NUMBER_ | Hotelier's telephone number |
| _MAIL_ | Hotelier's email address |
Contents:
Central desk message
| This email is sent to you when the central desk sends you a message directly. |
Central desk requests a change
|
Subject : Request for Amendment
|
This email is sent to you when a central desk requests a change in a proposal. |
Monthly report
|
Subject: Monthly report _HOTEL_ Dear Colleague!Hope this email find you well Please find attached production report related to the month indicated in the subject Remember to include NET full next package, not room only. In case no production, please indicate with _PRICE_€ inside the report In case FIT/AC projects please indicate FULL MONTH PRODUCTION IMPORTANT : SEND THE REPORT TO THE EMAIL ADDRESS _MAIL_ Thanks as always in advance and if any doubt please let us know Best Regards Responsable central desk Office +_TELEPHONE_ Email me _MAIL_ Office |