Emails are sent to you throughout the booking process, they allow you not to miss any important information about your files but also the connectivity between your different software.
Introduction:
Backyou sends emails to your clients, staff and yourself throughout the booking process. Their purpose is to ensure that all parties have the information they need at the right time. The emails can be triggered by an action from you or your client. It can also be triggered after a delay, a period of significant inactivity or late payment, for example, without any intervention on your part. In many situations, you have the option of not notifying the client, or of personalizing the email. So it's vital to have some knowledge of these emails.
| _CLIENT_ | First and last name of client |
| _HOTEL_ | Hotel name |
| _PRICE_ | Price |
| _CHECKIN_ | Start date of stay |
| _CHECKOUT_ | End date of stay |
| _DATE_ | Adjusted according to context |
| _REF_ | File reference |
| _OLD_CHECKIN_ | Previous check-in date |
| _OLD_CHEKOUT_ | Previous check-in date |
| _DUE_DATE__ | Due date of the next installment |
| _PERIOD_ | Period of inactivity after which a customer is anonymized |
| _PHONE_NUMBER_ | Hotelier's telephone number |
| _MAIL_ | Hotelier's email address |
Contents:
Request for Quote (Group Series)
| Subject: You have an invoice to generate in your space for _CLIENT, for the request _REF_, from _CHECKIN_ to _CHECKOUT_ at the hotel _HOTEL_. A new request is waiting for your response _HOTEL_ seems to be a good fit for our client’s new request for a tour series. |
This email is sent to you when a new request for a proposal of the type Group Series. |